Mail Center
Simplify donor engagement with an integrated email hub. Securely connect Gmail or Outlook accounts to Donorbox to centralize messages, assign tasks, and get a holistic view of contacts’ engagement and giving history.
One platform. Infinite potential.
Welcome to Donorbox nonprofit CRM software, a powerful all-in-one, AI-driven donor management system that maximizes fundraising efficiency and boosts donor engagement. Think of it as your command center, giving you more control and faster results – so you can do more good.
Get more done, faster!
Maximized Output.
Minimal Effort.
Donorbox nonprofit CRM software is purpose-built to streamline and advance your donor management and fundraising efforts.
Donorbox’s nonprofit CRM is a centralized donor management system designed to empower organizations with data and insights to elevate fundraising. With integrated email management, AI assistance, robust segmentation, action tracking, and comprehensive donation management, this all-in-one nonprofit CRM software platform ensures streamlined communication, personalized outreach, and enhanced donor engagement.
Donorbox is the best nonprofit CRM software because its simple-yet-robust tools help you maximize, well, everything.
Build the donor relationships that help you thrive.
What do you get when you combine data-driven donor insights with cutting-edge AI functionality? A better way to fundraise. Donorbox’s nonprofit CRM software lets you connect with new donors, retain existing ones, and maximize each and every relationship, every day. All within the same platform.
Get real results -- real fast -- with our fundraising CRM!
Build deeper donor relationships now!
Let’s Take a Closer Look at Donorbox CRM
Donorbox’s nonprofit CRM exists to solve problems and simplify your life. Each element is designed to accelerate your daily operations, not slow you down with unnecessary bloatware. Why is our CRM the best nonprofit CRM software? Let’s take a tour to see why this fundraising CRM will improve your life from day one !
Jay·AI
Fundraise smarter with your new AI assistant, Jay·AI. Boost your productivity by automating routine work. Get help with everything from summarizing emails to writing appeals to generating reports, all integrated into your CRM to save you so much time.
Email Marketing (Beta)
Engage and grow your supporter base with emails that inspire action. Quickly send email campaigns with built-in email templates, automation (coming soon), and AI-generated messages. Amplifying your mission to large groups has never been easier.
Groups
Easily organize your donors by key traits like family, company, or giving history. Segment contacts for targeted outreach, sparking more action and generosity by sending relevant messages to each group.
Dynamic Lists
Keep your lists up-to-date without lifting a finger. Donors are automatically added and removed from dynamic lists as they meet your criteria, ensuring you’re targeting campaigns effectively, even as contact info and preferences change.
Segmentation “On the Fly”
Quickly create donor segments to analyze, target, and engage various types of supporters. Unlock key insights from your dashboard to make informed decisions. Export lists as CSV files to manage and share data further.
Moments
Stay on top of key touchpoints and prioritize outreach to increase donor loyalty. Get automatically notified about birthdays, donation anniversaries, and changes in donation amounts to engage your supporters when it matters most.
Supporter Timeline
See the full history of donor interactions to improve outreach and retention. View your relationship timeline, including transactions, and manage supporter profiles and recurring payments in one place.
Offline Transactions
Record offline gifts in the same platform that already tracks your online giving for comprehensive financial reporting. Log cash, checks, in-kind donations, pledges, and soft credits to get an accurate picture of your funds and acknowledge every gift, no matter how it was made.
Recurring Payments
Easily manage recurring donations. Update recurrence intervals, access invoice history, and monitor giving behavior within the platform. Donorbox makes it simple to support and engage this reliable set of donors to foster ongoing support.
Donor and Data Imports
Migrating your donor information from another system? Easily sync, access, and back up data with our helpful import feature.
Tasks
Conquer your endless to-do list by assigning tasks. Keep your team organized and accountable by creating, assigning, and checking off responsibilities. Save time and never miss a deadline.
Reporting Templates
Gain deeper fundraising insights with custom reports and templates. Explore everything from donor communication history to transaction details to trends to pay attention to.
The Power of One
Boost your productivity with our comprehensive, AI-powered CRM software.
Time is valuable. Resources are limited. The last thing you want to do is waste either. Donorbox nonprofit CRM software simplifies and enhances every aspect of fundraising, so you can do it all – all on the same platform. No more switching to different tabs - just log in and you’ll have everything you need at your fingertips.
More Coming Soon...
Automated Moments
Stay prepared with Automated Moments! Receive weekly digests highlighting donors and critical moments needing immediate attention, helping your team prioritize communications effectively.
Frequently Asked Questions
Why does my nonprofit need a CRM?
A CRM - constituent relationship management - platform can change the way your nonprofit operates - for the better. It is a database that stores all of your supporters’ data, including contact information as well as donations, donation dates, communication details, and more.
Having all of this information at your fingertips helps you better understand and engage with your donors. Use your CRM to uncover donor trends, segment donors, evaluate the success of your fundraising efforts, and more.
In short, a CRM will streamline your process while empowering you to strengthen your relationships with your donors, which can be the key to unlocking sustainable growth for your nonprofit.
What are the key features of the Donorbox CRM?
Like most nonprofit CRMs, Donorbox CRM captures all of your supporter information in one place, enabling to sort, view, and download this data for segmentation, outreach, reporting, and more.
Some key features of Donorbox CRM that make it stand out from the crowd include:
Mail Center - Connect your Gmail or Outlook email account in order to view, send, and manage your supporter emails, all without leaving your database.
Groups - Easily use Groups to segment your donors based on traits, interests, affiliations, relationships, and more.
Supporter Timeline - View each step in each supporter’s history with your organization at a glance, including communications, donations, and recurring gifts.
Offline Transactions - Capture cash and check gifts, in-kind donations, donation pledges, and soft credits - along with donations and ticket purchases made online - for a more holistic view of your transactions and supporters.
How can I use Donorbox CRM to segment my donors?
Use Donorbox CRM to easily segment your donors by using the Groups feature. Two types of groups are available - basic groups for simple segmentation and advanced groups for Education, Household, Organization, Religious, and Social categories.
Place donors in these groups based on their traits, demographics, interests, affiliations, relationships, and more, enabling you to better customize your messaging and target your donors accordingly.
Plus, in Donorbox CRM, a group can encompass many supporters and a supporter can be included in multiple groups, giving you endless options and opportunities!
Can I track communication with donors using Donorbox CRM?
Yes! Donorbox CRM makes tracking donor communication seamless with two features - Mail Center and Supporter Timeline.
With Mail Center, you can connect your Gmail or Outlook email account in order to view, manage, and send emails directly from Donorbox CRM. In this platform, you can also assign emails to team members and consolidate multiple inboxes to better coordinate communications.
Supporter Timeline enables you to see all of the communications you’ve had with each donor in one place. View a supporter’s timeline to see how and when they were contacted, when they made a donation, when changes were made to their account details, and more.
Can I record offline transactions using Donorbox CRM?
Recording offline transactions can be done in just a few clicks using Donorbox CRM. This way, you can add in-person gifts made with check or cash as well as assign in-kind donations and pledges to supporters, giving you a more holistic view of their relationship with your organization (remember to check the supporter timeline!).
You can also add soft credits in Donorbox CRM, showing how a supporter may have helped secure a gift to give you a broader look at just how much of an impact they have had on your mission.
Does your CRM integrate with our existing systems such as our website, email marketing tool, and financial management platform?
Donorbox integrates with thousands of apps, including websites, email marketing tools, financial management platforms, virtual event software, and so much more. Discover more about Donorbox integrations here.
At this time, Donorbox CRM does not fully integrate with other apps. However, there are plans to add integrations in the future.
How secure is the donor data stored in Donorbox CRM, and what measures are in place to protect sensitive information?
We take data security seriously across all of our products and services here at Donorbox, including Donorbox CRM. We offer advanced fraud detection and monitoring and never store your donors’ credit card information on our servers. We also provide two-step authorization and ReCaptcha options, among several other security measures.
In regards to your emails, Mail Center is also highly secure. When you connect Mail Center to your email account, no data is being imported or used by Donorbox - it functions without accessing unnecessary emails or data.
Learn more about our security measures here.
Pricing
Donorbox CRM
Price /Contact(no. of records)
- Mail Center Donorbox’s Mail Center centralizes your donor emails so you never miss important communications. Send personal emails directly to donors, read, write, and send emails within Donorbox.
- Groups Groups enable robust segmentation for personalized outreach. Craft tailored messages for every supporter without individual writing. Helping you save time, enhance engagement, boost contributions, and amplify your impact.
- Offline Transactions Add cash, checks, in-kind donations, pledges, and soft credit to the CRM, ensuring 100% accurate records. This accuracy is crucial for financial reporting, accountability, transparency, and better decision-making.
- Recurring Payments Now managing your recurring donors is simpler. Handle recurrence intervals, track giving behavior, and access detailed invoice history—all within the Donorbox CRM ecosystem.
- AI Assistant Take the guesswork out of writing fundraising letters, planning content, and more. Whether you need assistance with your emails, appeals, retention ideas, or more, AI Assistant will be there to help!
- Moments Highlights crucial touchpoints in your donor’s journey with your nonprofit. From birthdays to donation anniversaries and changes in donation amounts, it brings vital information to the forefront.
- Donor and Data Imports Easily migrate databases and back up donor information with Donorbox CRM's Donor and Data Imports feature. Simplify data management and ensure your information is easily accessible.
You Have Big Goals.
You Face Big Challenges.
Donorbox CRM is Your All-In-One AI Powered Solution.
What do all nonprofits have in common? Big, audacious goals. Goals that will change the world! Unfortunately, those big goals come with big challenges. Limited resources. Stretched budgets. Time constraints. Outdated technology. At Donorbox, everything we do is focused on empowering you to do more good. And really, that’s the heart of our nonprofit CRM software. Every part of it – Mail Center, AI Assistant, Groups, Supporter Timeline, Offline Transactions – is there to help you fulfill your mission – faster and easier than you ever thought possible.
Because when you do more good, we all win.
Can nonprofit CRM software really do all that? See for yourself!
Try Donorbox CRM now!×
Not yet a Donorbox CRM user? Set up a meeting with our Sales Team for detailed information on pricing and subscription options, or to inquire about our limited 14-day free trial.
If you're already a customer, log into your Donorbox account to review options on our onboarding page.
×
Not yet a Donorbox CRM user? Set up a meeting with our Sales Team for detailed information on pricing and subscription options, or to inquire about our limited 14-day free trial.
If you're already a customer, log into your Donorbox account to review options on our onboarding page.
×
Not yet a Donorbox CRM user? Set up a meeting with our Sales Team for detailed information on pricing and subscription options, or to inquire about our limited 14-day free trial.
If you're already a customer, log into your Donorbox account to review options on our onboarding page.
×
Not yet a Donorbox CRM user? Set up a meeting with our Sales Team for detailed information on pricing and subscription options, or to inquire about our limited 14-day free trial.
If you're already a customer, log into your Donorbox account to review options on our onboarding page.